Achieving our aspirations involves ongoing personal reflection,

continuous learning and  nurturing our relationships.

With 2011 around the corner many are looking reflectively at the past year and considering ways to improve  our efforts for the new year.

Most of us already have several systems to organize our lives, project plans at work, a family calendar in the kitchen, perhaps a journal for personal reflections. The tools we employ can range from the software provided on  latest mobile gadget to a hasty shopping list scrawled on a piece of paper.

The beginning of a new year is a good time to refine our processes. Life is a work in progress,  review your plans more often, on a monthly or even a weekly basis.  What do you want to do?  Where do you want to go?  How will you get there?

Cultivate Quality Relationships in 2011

The first relationship to consider is your  relationship with your self.   Decide upon the skills,  people,  projects and activities you wish to pursue in the coming year.

If you aspire to enlarge your social circle this year,  join a group,  it  is a good way to meet new  people.

If you are feeling overwhelmed by your involvements, choose how you will spend your time and efforts.

Develop an awareness of your existing network.   Who is in your network?  How well do you know them?

Of the people you know, with whom  would you like to strengthen a relationship with?   Make it a priority, schedule time with that person.

Developing interpersonal relationships by engaging with others  on a regular basis and getting involved in groups adds value to life and enriches the quality of our experience.

Consider the roles you play in your existing relationships.  Think of the ways in which you interact with these people.   What are your responsibilities?  What are your expectations of them?  Are these roles understood clearly or is there a need to communicate them?

Get to know  people who have expertise.   Their viewpoint, and interpretations may help us to see what we cannot.

One reason we develop relationships is so that we may engage collaboratively with them to achieve a common goal. By working together the group can often  achieve more than individuals could do on our own.

Approach your relationship management tasks in an organized and thoughtful manner.  Determine what priority they play in your life and how  you will put your efforts into improving them

Make it Happen

So how do we find the time to do all these things?   Time management is  the range  of  skills,  tools and techniques for managing the time required to achieve our goals.

Essentially there are two approaches to time management.

Task Orientated – Bottom up

Bottom up methods  are typically used for project management.  Large projects are broken into into smaller tasks, which are associated with a time estimate and the  resources required for completion.  The tasks are prioritized, scheduled and  assigned  to accomplish the larger objective.   Recipes , project plans and todo lists are examples of task orientated, time management systems.   David Allen has popularized a personal task orientated system with his book Getting things done (GTD)

Result Orientated – Top Down

Top down methods such as  Stephen Covey’s system places goals and roles as the controlling element of the system and favors importance over urgency.  Using a results orientated system, we focus on the results, and look for opportunities to achieve those results moving forward.   A result orientated strategy is helpful for achieving business or personal  goals that are less tangible such as improving a relationship with someone in your life.

A  personal  infusion of  Time Management Methods.

Jordan McGilvary of DIYplanner.com has shared his time management templates and an application for printing your own calendars and agenda pages.   Jordan has also  shared his  insights into  The Middle Way Method, a time management system that works for him.

The Middle Way Method encourages me to uncover who I am, who I want to be, and how to become who I want to be, while being able to handle everything that is thrown my way. … I feel that this approach gives a balance between the important things of life and the daily grind.

Reputation management has become a necessity since the sweeping uptake of social computing. Reputation management criteria facilitate and automate the process of determining trustworthiness, a central component to all meaningful human interaction, especially interpersonal relationships.

Reputation is generally an outworking of character or behaviour, i.e., what an individual or organization is reknowned and is different from image or branding for the fact that the earlier can be created and the former is an identity that evolves. Reputation management is customarily executed in the monitoring of commentary, often derogatory, around dissatisfaction. However, true relationship management should seek to leverage the good testimonials to augment the standing and perception of a brand, person or service.

Reputation is either:

Excellent

This mean that the organization have obtain the highest position on the spectrum that makes its reputation to be impeccable and this mean that all the indices that ensure the best corporate governance are present; high quality of service/product, strong corporate compliance, strong brand values and communication, anticipate and manage risk properly, relate well with all stakeholders (internal and external) without any major friction, fulfills contractual agreements, communicate effectively, learn from others mistake and above all have clear and transparent vision, strategy, plan and be trustworthy.

Good

Organizations that belong to this category have almost everything that were mention in the excellent category but one or two of them may be missing, this is where some of the companies belong to and example are Johnson & Johnson.

Bad

Organizations that belong to this section are numerous in number this is primarily because they continuously break people trust in them and they e.g. the insurance industry.

Ugly

This is the lowest depth of reputation, it always happen as a result of a high level of deception by an organization or an individual it either ruin the organization or the individuals that surround it e.g. Enron in U.S.A.

It is possible for organization to be boxed into any of the categories that they do not necessarily belong to because of being misunderstood or the fact that they are not transparent enough in their dealings with the stakeholders and this can be disastrous for the organization, proper management is needed for a company to be properly align with its reputation and justify where and how the intervention should take place.

Identifying the state of your reputation Either excellent, good, bad or ugly every reputation requires attention, the attention require are however different from each other and in other to identify the position of an organization on the reputation spectrum there are things that can serve as pointer, here are some of them; 1. High or low employee turnover 2. Reduction or increase in market share 3. Waning or increasing shareholders confidence 4. Quality of product/service 5. Customer retention is high or low 6. Media report good or bad 7. Third party rating and award is high or non existence 8. Competitors perception of your organization 9. Host community perception

All these and other pointers that contribute to indices such as corporate governance, corporate social responsibility, organization ethics/culture and the society norm are what an organization will be measured with in other to situate its reputation. With all these it should be now be clear that reputation deals with three things and they are:

1. What you do or do not do

2. What do you stand for

3. What you say, do not say or perceive to have said

This are what the stakeholders will use in judging the pointers earlier mention in order to situate your reputation, so question such as; how do you treat your staff? How does the organization respond to crisis? What is your rating like? How much confidence do your shareholder/ bank have in you? How well do the consumers accept your product/service? It is now left for your organization to know what is being said of you and align it with your brand. Reputation management is therefore cyclic and the one to be use must fit the stage in which an organization is in.

The cost of managing the reputation of an organization will adequately reduce if your preparatory reputation level is very high, reputation management could therefore take place at any of the stages of the development of an organization.How then do we manage reputation whether excellent, good, bad or ugly or in different stages of the cycle? The organization must identify all the issue that affects its reputation (reputation audit)

It must analyses each one of the issues properly to ascertain the past, manage the present and protect the future.