Civility and Social Capital

“So let us begin anew —- remembering on both sides that civility is not a sign of weakness, and sincerity is always subject to proof.” ~ John F. Kennedy Civility is defined as ‘Formal politeness and courtesy in behavior or speech’.   Civil society, civic culture, and social capital are all important for strengthening democracy...

Interpersonal Relationships as a Critical Literacy

Where is the road map and directions for navigating the complexities of interpersonal relationships? Literacy is more than acquiring a set of skills.  Literacy is the capability, confidence and competency we apply and evolve in a changing environment. To use a common example.  We develop the skill  to understand spoken words at an early age. We develop...

The Importance of Human Relationships in Chaordic Organisations

When Chaordic design principles are applied within an organization the result is a, sustainable, dynamic culture that withstands change. Developing a fully self-organizing, self-governing chaordic organisation is a deeply integrated, iterative process. The term Chaordic was coined by Dee Hock the founder and former CEO of the VISA credit card association. He...

Human values drive sustainable success

Understanding the power of a quality relationship management depends a good deal on an awareness of people’s behaviour and preferences. Soliciting from any group, community or department, what motivates, inspires and provides satisfying experiences is key to creating strong bonds and powerful alliances that drive buy in and support, no matter the...