Understand, Communicate, Build Relationships

In today’s globalizing world, relationship capital intelligence is a necessary tool for anyone who deals with employees, customers, partners, competitors, government, and other business players. Fundamentally, that’s everyone.

Building visibility through your professional brand towards a positive, trusted position will facilitates your ability to build quality relationships with more people in your niche markets. The result is an increased number of prospects. The people who achieve this high visibility exhibit certain characteristics and behaviors.  Learning to connect fast with your customers, colleagues, bosses, employees, and strangers will give you a significant competitive edge. It will help you maximize the potential in every relationship, be it personal, business-related, or social. Most of us think of “communicating” as a one-way process. We concentrate on what to say, how to say, and how to communicate it better. But, in our zeal to achieve our goal and get our message across to others, we forget that at the other end of our message is a person who also has needs.

Learning five simple phrases can help you build relationship capital with everyone you interact with:

The five most important words:

“You did a good job.”

The four most important words:

“What is your opinion?”

The three most important words:

“If you please.”

The two most important words:

“Thank you.”

The one most important word:

“We”

It’s easy when you know how.