The value of a business increasingly lurks not in physical and financial assets that are on the balance sheet, but in intangibles. —The Economist, June 12, 1999 The reputation of your business is what precedes it in the marketplace, be you service or product. Building a reputation based on customer centric service, standing by your brand promise and placing...

Reputation management has become a necessity since the sweeping uptake of social computing. Reputation management criteria facilitate and automate the process of determining trustworthiness, a central component to all meaningful human interaction, especially interpersonal relationships. Reputation is generally an outworking of character or behaviour, i.e., what...

How to Pay It Forward from wikiHow - The How to Manual That You Can Edit The world can seem like an unfriendly, threatening place, yet we all want safety, health, and happiness for ourselves and our loved ones. How can one ordinary person -- you or me -- make a positive difference in this world? One way is the practice "paying it forward." While the steps...

Workplace anger is like anger within a family given the time spent there, but a work family’s dynamic relationships positions above and below make the circumstances particularly sensitive. Nora Femenia, Ph.D. in Conflict Resolution, is President & CEO of Creative Conflict Resolutions, an international firm based in Fort Lauderdale, Florida, which...

Marcia Hall, The Reputation Pro, is the founder of Reputation Counts. She advises that to be successful in your career, you must demonstrate your competence and character. In other words, people must know they can trust you. How do you build that trust? By consistently showing others that they can count on you. You become known as the person who gets things...